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Bummer! No results found.
You can still sell your ticket
No upcoming events
Can't find your event?
You can still sell your ticket
General
Can I contact the seller/buyer?
Can I use Tixel to sell tickets above cost price?
How can I delete my account?
My name is not on the ticket
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
Why do I need to submit my passport or driver's license?
Where is my refund?
Buyer Guarantee
How to set up an Automatic Purchase
Humanitix events with a name on ticket policy.
Dekmantel Festival Resale FAQ's
Why can't I sign up to Tixel from my country?
I already bought a ticket
Where is the email with my tickets?
Can I resell my ticket I bought on Tixel?
I can’t claim or find my ticket in my account, why?
Buyers for Events Affected By Covid-19
What happens if my event is rescheduled?
Dekmantel Festival Refund Information
ETA for your Refund - Where an event organiser has used the Tixel's Plug-in to collect customer data
I have a problem with my ticket
I haven't received my tickets
I didn’t receive the right ticket. What now?
My ticket didn't work
I want to buy a ticket
Are tickets legit?
Can my seller print the ticket and go to the event?
Can someone list their tickets more than once?
Is buying a ticket with Tixel safe?
Payments & fees
How do I enter / update my payment details?
What are the costs of using Tixel?
Which payment methods do you support?
What happens if my event is rescheduled?
Wait-list
How does The Waitlist Work?
Why am I not getting waitlist notifications?
What if there aren’t any tickets available on Tixel for the event I have searched?
How do pre-authorisations and auto-payments work?