The majority of events do not have a “name on ticket policy” so we don’t normally process a name change.
If the event requires it, we will have the seller or ticketing agent process the name change on your behalf.
In the case the event has a name on ticket policy, you will receive a new ticket in your allocated name, please note due to Covid restrictions, this will be closer to the date. Please don't stress if this is an event we're partnered with, we will make sure you have your ticket in time of the event.
If you’re unsure you can find out if an event has a name on ticket policy on the event website’s FAQ or Facebook event page.
Can I contact the seller/buyer?
Can I use Tixel to sell tickets above cost price?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
Why do I need to submit my passport or driver's license?
Where is my refund?
How to set up an Automatic Purchase
Humanitix events with a name on ticket policy.
How can I delete my account?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?