What are the costs of using Tixel?
Tixel charges a simple service fee of 5.9% to the sellers, and 5.9% plus credit card/banking fees to the buyer. Browse each region below to find the full fee schedule.
My name is not on the ticket
Can I contact the seller/buyer?
Can I use Tixel to sell tickets above cost price?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
Why do I need to submit my passport or driver's license?
Where is my refund?
How to set up an Auto-Purchase
Humanitix events and ticket transfers
How can I delete my account?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
What is a Verified Seller?