What if the event organisers req...

What if the event organisers require names on the tickets to be changed?

Tixel supports events that require name changes. If you are a seller we will provide you with instructions to finalise the transaction via email. It is the seller’s responsibility to complete the name change process quickly and accurately, including covering any costs associated with the name change. We hold on to the buyers money until this name change has been completed.

If a name change has not been completed in a timely fashion please contact your seller.