What if the event organisers require names on the tickets to be changed?
Tixel supports events that require name changes. If you are a seller we will provide you with instructions to finalise the transaction via email. It is the seller’s responsibility to complete the name change process quickly and accurately, including covering any costs associated with the name change. We hold on to the buyers money until this name change has been completed.
If a name change has not been completed in a timely fashion please contact your seller.
My name is not on the ticket
Can I contact the seller/buyer?
Can I use Tixel to sell tickets above cost price?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
Why do I need to submit my passport or driver's license?
Where is my refund?
Buyer Guarantee
How to set up an Automatic Purchase
Humanitix events with a name on ticket policy.
How can I delete my account?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
What is a Verified Seller?