ETA for your Refund - Where an e...

ETA for your Refund - Where an event organiser has used the Tixel's Plug-in to collect customer data

Event organiser's use our Tixel plug-in to collect data regarding reschedules from their fans. You may have had an option to request a refund, keep your ticket, donate a portion of your ticket or receive a credit for your ticket.

If you requested to receive a refund and are after an ETA, please reach out to the event organiser directly. As we don’t know the event organiser's exact policies and they are the ones that are managing and processing all refunds, they will be the best person to assist in providing you with an ETA on your refund or help out with any other questions.