Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
Yes, you are able to update your personal information on your account at any point.
If you are wanting to update your email address, postal address or contact number you are able to go to your profile and edit any of the information there and click save.
If you are wanting to update your contact number you will be able to do so, as long as your re-verify your contact number.
If you have moved country and are wanting to update your account country, you can see more on that here.
Can I contact the seller/buyer?
How do I enter / update my payment details?
What are the costs of using Tixel?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
What if the event organisers require names on the tickets to be changed?
Why do I need to submit my passport or driver's license?
I've sold a ticket to an event that has been rescheduled/canceled. When will I get paid?
Different ways to list my ticket on Tixel?
Humanitix events and ticket transfers
My sale got canceled, what do I do?
How can I delete my account?
I'm still waiting for my Moshtix barcode, how do I list my ticket?
Why can't I sign up to Tixel from my country?
How to transfer your ticket to your buyer
How to re-sell my IWannaTicket tickets
Boardmasters Festival 2023 Resale FAQ
Nocturne Live 2023 Resale FAQ
Big Red Bash 2023 Resale FAQ
Four Tet + Squidsoup - Alexandra Palace Resale FAQ
Bournemouth 7s Festival 2023 Resale FAQ
Standon Calling 2023 Resale FAQ
Truck Festival 2023 Resale FAQ
Tramlines Festival 2023 Resale FAQ
Kendal Calling 2023 Resale FAQ
NASS Festival 2023 Resale FAQ
Y Not Festival 2023 Resale FAQ
Bluedot Festival 2023 Resale FAQ