How can I delete my account?
Bummer! We don't want to see you go, but totally understand that everyone has their reasons... some of those reasons might actually be listed below! If they aren't what you're after, carry on past the dot points and we will let you know how you can bid farewell to your Tixel account.
Here are some other FAQs just in case you don't actually want to delete your account:
- Are you trying to delete your listing?
- Are you trying to delete your auto purchase?
- Are you trying to stop alerts?
- Have you moved country?
- Are you trying to update your account information (inc email, contact number, address)?
Still want to delete?
You can delete your account through the "Delete account" button below. Remember, once your account has been deleted you won't be able to access the account or any of the tickets you have previously bought or sold on Tixel.
If you have any active tickets (bought or sold), you won't be able to delete your account until after the event. If you are a seller with active sales, then you won't be able to delete until after you've withdrawn your funds.
Can I contact the seller/buyer?
How do I enter / update my payment details?
What are the costs of using Tixel?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
What if the event organisers require names on the tickets to be changed?
Why do I need to submit my passport or driver's license?
I've sold a ticket to an event that has been rescheduled/canceled. When will I get paid?
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Different ways to list my ticket on Tixel?
Humanitix events with a name on ticket policy.
My sale got canceled, what do I do?
I'm still waiting for my Moshtix barcode, how do I list my ticket?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
How to transfer your ticket to your buyer
How to re-sell my IWannaTicket tickets
Boardmasters Festival 2023 Resale FAQ