How long does it take for the ba...

How long does it take for the bank transfer to arrive?

Tixel will release all funds 24-48 hours after the event takes place. Before you withdraw funds, you have to complete the payout information so we know where to send your money.

Our banking provider can't let you withdraw the funds until they have verified your identity with them.

To give you an idea of when to expect payment, we display estimated time of arrival in My Tickets. Click on the ticket that you have sold to see the status of your funds. This is just an estimate, so may vary slightly.

Please note - Your online statement might be slightly delayed in showing the payment. Please allow 4-6 hours after Tixel’s expected payment for the payment to show up.

Here is extra more information about receiving your payouts.

Can I contact the seller/buyer?

How do I enter / update my payment details?

What are the costs of using Tixel?

What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?

What if the event organisers require names on the tickets to be changed?

Why do I need to submit my passport or driver's license?

Where is my payout and when will I get paid? (including events affected by Covid-19)

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