Why can't I sign up to Tixel from my country?
All transactions on Tixel are facilitated by our third-party payment merchant Stripe.
Stripe currently supports 135+ countries on their platform. Unfortunately, if Stripe does not support your country, you won’t be able to create an account with Tixel. You can see a list of Stripe-supported countries here.
Stripe regularly adds countries to their supported list, so please return back to Tixel next time you need to purchase or sell a ticket.
We apologise for any inconvenience this may cause.
Can I contact the seller/buyer?
How do I enter / update my payment details?
What are the costs of using Tixel?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
What if the event organisers require names on the tickets to be changed?
Why do I need to submit my passport or driver's license?
I've sold a ticket to an event that has been rescheduled/canceled. When will I get paid?
Different ways to list my ticket on Tixel?
Humanitix events and ticket transfers
My sale got canceled, what do I do?
How can I delete my account?
I'm still waiting for my Moshtix barcode, how do I list my ticket?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
How to transfer your ticket to your buyer
How to re-sell my IWannaTicket tickets
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