All transactions on Tixel are facilitated by our third party payment merchant Stripe.
Stripe currently supports 135+ countries on their platform. Unfortunately if Stripe does not support your country, you will not be able to create an account with Tixel. You can see a list of Stripe supported countries here. We are sorry if your country is not currently supported, however Stripe are always adding new countries.
If you have specific questions about your account, please select get in touch at the bottom of this page to speak to our team further about this.
Can I contact the seller/buyer?
How do I enter / update my payment details?
What are the costs of using Tixel?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
What if the event organisers require names on the tickets to be changed?
Why do I need to submit my passport or driver's license?
I've sold a ticket to an event that has been rescheduled/canceled. When will I get paid?
How To Sell Ticketmaster Tickets
How to list your Under The Southern Stars tickets
Different ways to list my ticket on TIxel?
Humanitix events with a name on ticket policy.
My sale got canceled, what do I do?
Dekmantel Festival Resale FAQ's
How can I delete my account?
I'm still waiting for my Moshtix barcode, how do I list my ticket?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?