Y Not Festival 2023 Resale FAQ
Tixel is the official resale partner for Y Not 2023 and has worked closely with Y Not and their ticketing provider (Gigantic) to ensure you can buy and sell tickets safely at this link.
How to list your Y Not ticket for resale
Step 1: Head to www.tixel.com/sell
Step 2: Select 'No, I only have a purchase confirmation email but no tickets’
Step 3: Follow the instructions for forwarding your Gigantic confirmation email to Tixel.
Why am I unable to list my Y Not ticket for resale on Tixel?
Most ticket types are allowed to be resold with a few exceptions:
- Payment plan tickets before the payment plan has been paid in full
- Coach passes
Please check that the ticket you are trying to sell does not fall into any of the above categories. If it doesn't and you are still having issues, feel free to head to contact our Community Support via the “Get in Touch” button down below and our support staff will help troubleshoot.
I've sold my ticket. What happens next?
Once you've sold your ticket, there is no further action required from sellers. All buyers will be provided with a new ticket which they'll be able to download closer to the event. Your funds will be available to withdraw after the event.
I've purchased a ticket on Tixel, when will I receive my PDF?
You will be issued with a brand new ticket which will be available to download closer to the event. The date for when PDFs are released is still to be confirmed with the organisers. All buyers will be notified when their tickets are available to be downloaded.
Can I contact the seller/buyer?
How do I enter / update my payment details?
What are the costs of using Tixel?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
What if the event organisers require names on the tickets to be changed?
Why do I need to submit my passport or driver's license?
I've sold a ticket to an event that has been rescheduled/canceled. When will I get paid?
Different ways to list my ticket on Tixel?
Humanitix events and ticket transfers
My sale got canceled, what do I do?
How can I delete my account?
I'm still waiting for my Moshtix barcode, how do I list my ticket?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
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