Due to event cancellations and reschedules caused by COVID-19, you may be having issues uploading your valid ticket for a rescheduled event as the date on your ticket is in the past. It’s important for the safety of all users that we only allow tickets with the new dates to be listed.
For details on the best way to troubleshoot, see My PDF e-ticket’s date is in the past
Any issues please get in contact below, with your ticket so we can assist you in uploading it.
Can I contact the seller/buyer?
How do I enter / update my payment details?
What are the costs of using Tixel?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
What if the event organisers require names on the tickets to be changed?
Why do I need to submit my passport or driver's license?
I've sold a ticket to an event that has been rescheduled/canceled. When will I get paid?
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Different ways to list my ticket on TIxel?
Humanitix events with a name on ticket policy.
My sale got canceled, what do I do?
Dekmantel Festival Resale FAQ's
How can I delete my account?
I'm still waiting for my Moshtix barcode, how do I list my ticket?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?