What if there aren’t any tickets available on Tixel for the event I have searched?
If you search for an event and no tickets are available, you can join the waitlist and receive notifications when a ticket becomes available. Please see the Waitlist FAQ for more info!
My name is not on the ticket
Can I contact the seller/buyer?
Can I use Tixel to sell tickets above cost price?
What if I am just giving my ticket to a friend and need to name change it or have found a buyer privately?
Why do I need to submit my passport or driver's license?
Where is my refund?
Buyer Guarantee
How to set up an Automatic Purchase
Humanitix events with a name on ticket policy.
How can I delete my account?
Why can't I sign up to Tixel from my country?
Can I update the information on my Tixel account once I have verified my account (inc email, contact number, address)?
What is a Verified Seller?