Absolutely. Tixel is working with the event organiser to provide buyers with a 100% safe experience. After purchase, we will help issue you with a valid ticket that has your name on it.
You will receive newly generated tickets within a few minutes from purchase.
No, unfortunately not. We want to keep everything as simple as possible. Sellers are able to sell tickets hassle-free with the matter of clicks. However, we always have the contact information, just in case of an emergency.
Yes, and Tixel is the official ticket resale platform for this event. We will issue new tickets to buyers and original tickets will be cancelled. This is a 100% safe and guaranteed transaction!
Per the event organiser settings and due to people previously being ripped off or scammed, there is no way to just transfer a name. Any unregulated bank transfers that occur externally to the official resale channel are not encouraged as this is where fans can be ripped off.
In a measure to protect fans, Tixel provides a facility where you can buy or sell tickets and they will be reissued with the new buyers name upon purchase.
If you have arranged to sell your ticket privately to a friend, you can list your ticket for sale and before the final confirmation (in step 4), select the 'private listing' option. You can then send the unique link to the private listing to your buyer.