Tixel is your partner in crime (stopping).
Events may be a hot target for scammers, but there are easy measures you can take to protect your fans from falling prey to their tactics.
1. Turn on Post Approvals
By changing your post settings on your Facebook Event, you can approve posts before they appear publicly. This allows you to block any posts aiming to sell tickets, which could be fake.
2. Auto-Moderate Comments
You can block certain words from being used in comments using Facebook’s auto-moderation tools.
You can download our handy template to restrict comments automatically, check it out below.
3. Create a Waitlist that works for fans
Create a dynamic waitlist on Tixel that instantly notifies fans when tickets for your event are up for grabs. Fans can even ‘call dibs’ by pre-authorising their quantity and spend.
Setup your Dynamic Waitlist here.
4. Make it Official, add Co-Hosts to events
Add the artist/management/promoter/venue to the event as co-hosts to avoid duplicates of your page and have everyone directing fans to the one event. Encourage co-hosts to post and stay active in the events so fans know they’re in the right place.
5. Educate Fans on Scams and Safe Resale
By partnering with Tixel, you can provide all ticket holders with information on how to safely resell their tickets if they can no longer attend.
This reduces the administration workload for your customer support team and gives you a place to direct fans looking for spare tickets.
You’ll receive a Tixel event link that you can share on your marketing and support channels to educate fans on safe resale.
Tixel is founded on flexibility and transparency. We’ve created a suite of promoter tools that allow you to take control of ticket resale, alongside primary ticketing. Anti-fraud technology and capped pricing provides a safer, scam-free place for fans to transfer tickets — while giving you tools to improve sales and sell out sooner.
To claim your free Tixel event page, get in touch or learn more here.
